About
Highly detail-oriented and proactive Administrative Assistant with over three years of progressive experience in administrative support, client relations, and operational efficiency. Proven ability to leverage expertise in Microsoft Office Suite, CRM systems, and advanced scheduling to streamline processes, enhance productivity, and reduce response times by up to 20%. Seeking to apply exceptional organizational, communication, and problem-solving skills to support operational efficiency and a people-centred care environment at North York General Hospital.
Work
Paragon Security
|Security Operations & Administration Specialist
Toronto, ON, Canada
→
Summary
Responsible for ensuring campus safety for over 5,000 individuals, proactively mitigating risks and de-escalating conflicts to maintain a secure environment.
Highlights
Act as the first point of contact for safety and access inquiries from a diverse population of over 5,000 students and staff, requiring exceptional customer service and de-escalation skills.
Accurately document and report daily incident logs and patrol records, ensuring 100% accuracy for administrative and compliance purposes.
Collaborate with campus safety teams to enforce policies and coordinate logistics for high-traffic events, ensuring compliance and safety.
Universal Investing and Consulting
|Corporate Trainer
Toronto, ON, Canada
→
Summary
Managed and delivered corporate training programs, ensuring compliance and enhancing administrative processes through accurate data management.
Highlights
Maintained accurate training records and schedules for over 15 corporate sessions monthly, achieving 100% compliance with internal standards.
Generated detailed reports and updated databases, reducing administrative errors by 15% and improving data integrity.
Designed and organized comprehensive presentation materials, facilitating smooth delivery of training programs for over 50 participants.
Whogohost Limited
|Executive Assistant to the Chairman
Lagos, Lagos State, Nigeria
→
Summary
Provided comprehensive administrative support to the Chairman, optimizing executive operations and enhancing information management for strategic decision-making.
Highlights
Streamlined executive scheduling, email correspondence, and meeting coordination, reducing response times by 20% and improving operational efficiency.
Managed end-to-end travel logistics and organized high-profile events for up to 50 attendees, ensuring seamless execution and positive stakeholder experience.
Enhanced document management systems through digitization, improving record retrieval efficiency by 30% and data accessibility.
Prepared data-driven reports and presentations using Excel and PowerPoint, providing critical insights that supported strategic decision-making.
Eddie Cole Autos
|Customer Service & Sales Representative
Lagos, Lagos State, Nigeria
→
Summary
Delivered exceptional customer support and managed sales documentation, contributing to efficient daily operations and increased administrative efficiency.
Highlights
Delivered exceptional customer support, resolving inquiries and managing sales documentation for over 20 daily transactions.
Processed invoices and receipts with precision, maintaining error-free financial records and ensuring accurate reconciliation.
Optimized data entry and filing systems, increasing overall administrative efficiency by 25%.
Volunteer
Seneca Student Federation
|Volunteer
→
Summary
Supported student engagement initiatives and event planning, coordinating logistics for large-scale events.
Highlights
Coordinated logistics for student engagement events with over 100 attendees, ensuring smooth execution and participant satisfaction.
Agincourt Community Food Bank
|Volunteer
→
Summary
Managed inventory and delivery schedules to optimize food distribution for community members.
Highlights
Managed food inventory and delivery schedules, optimizing distribution to efficiently serve over 50 weekly recipients.
Education
Seneca Polytechnic
→
Diploma
Business Administration - International Business
Ekiti State University
→
Bachelor of Science
Economics Education
Certificates
First Aid & CPR Certification
Issued By
Certified Provider
Skills
Administrative Support
Scheduling, Calendar Management, Document Organization, Email Correspondence, Meeting Coordination, Travel Logistics, Event Management, Document Management, Data Entry, Filing Systems.
Technical Proficiency
Microsoft Office Suite, Word, Excel, PowerPoint, Outlook, Advanced Excel, Power BI, CRM Software.
Client Relations & Communication
Effective Communication, Customer Service, Relationship Management, Conflict De-escalation, Interpersonal Communication.
Organizational & Operational Skills
Multitasking, Prioritization, Confidential Data Handling, Process Optimization, Productivity Enhancement, Risk Identification, Policy Enforcement, Inventory Management, Distribution Optimization.
Data Analysis & Reporting
Data-Driven Reports, Presentations, Database Management, Data Analysis, Financial Records, Invoicing, Receipt Processing.